Book Brief: Making Six Sigma Last

Making Six Sigma Last: Managing Cultural and Technical Change by George Eckes John Wiley & Sons, 2001 304 pages, $29.95

Eckes helped implement the Six Sigma methodology at GE, which Jack Welch calls the “most important initiative we have ever undertaken.” Building on his earlier book, The Six Sigma Revolution, Eckes addresses how to implement Six Sigma while overcoming resistance. In particular, the book focuses on tactics and tools to discern the relationship between product defects and yields, reliability, costs, cycle time and schedules.