How Automation and AI Drive Tech Transformations

How Automation and AI Drive Tech Transformations

How Automation and AI Drive Tech Transformations

Automation and artificial intelligence (AI) are essential for digital transformations, freeing up employees from mundane tasks so they can pursue creative ones.

New Era

75% of the IT and business decision-makers surveyed said their organization is undergoing a digital transformation.

Unfinished Business

96% said achieving pervasive automation is essential to their company's digital transformation, but 75% said their organization has not automated all the tasks that should be automated.

Top Focus Areas for Automation Efforts

Processes: 42%, Apps: 26%, Data: 20%, Infrastructure: 13%

Creative Thinking, Part I

66% of the decision-makers surveyed said that being freed from performing mundane tasks would make them more innovative, and 64% said having more avenues for experimentation would.

Creative Thinking, Part II

62% said having more opportunities to learn new skills would make them more innovative, while 48% said gaining exposure to new and/or breakthrough technology would.

Timely Service

91% of the decision-makers surveyed said artificial intelligence (AI) has helped make processes more real-time and efficient, and 88% said it frees up time to focus on more creative activities.

AI Functions for Digital Transformation

Machine learning: 75%, Cognitive, AI-led processes and tasks: 57%, AI-enabled institutionalization of enterprise knowledge: 55%, Automation of decision making: 54%, Automation of predictive analysis and response: 53%

Lost Skills

84% of the IT and business decision-makers surveyed said their company is at risk of losing highly specialized skills as employees retire or switch jobs.

School in Session

61% said that lifelong learning is extremely important at their organization.

Needed Intel

43% said their company has difficulties making better use of data for business decisions.