News & Trends

2 min read

IT Emerges as Key Business Player

Published May 12, 2021

IT Emerges as Key Business Player

Vital PlayersVital Players

93% of CEOs and business owners believe their company's IT department will play a critical role in their business in 2015.

Happy ReturnsHappy Returns

51% say IT is delivering “on par” with expectations on ROI, and 36% say the tech department is exceeding them.

Low BarLow Bar

Only 5% feel that IT is not responsible for delivering on ROI.

Increased InvestmentsIncreased Investments

48% plan to increase their IT budget in 2015. Only 5% say their IT budget will decrease.

On Target With PersonnelOn Target With Personnel

80% say their CIOs and directors of IT hire the right tech talent for the organization.

Vote of Confidence, Part IVote of Confidence, Part I

98% trust their CIO and tech leadership to appropriately invest in technologies that will grow their business.

Vote of Confidence, Part IVote of Confidence, Part II

98% say CIOs adequately articulate the role that IT plays at their company to other departments.

Best Practices for Elevating IT's Best Practices for Elevating IT's “Respect Factor” in an Organization: Simplify Service Delivery

A service relationship management approach will unify disparate systems, providing a single portal - as opposed to endless, confusing emails - for to-dos.

Best Practices for Elevating IT's Best Practices for Elevating IT's “Respect Factor” in an Organization: Motivate Team Members by Their Potential for Business Value

Team members will be less reluctant to resist BYOD, for example, if you demonstrate how much it contributes to revenue-benefiting productivity.

Best Practices for Elevating IT's Best Practices for Elevating IT's “Respect Factor” in an Organization: Communicate Impact Clearly

Outside department leaders most value tech for what it does, not how it works. So focus on the results you and your teams bring to the organization.