The List: Big Picture for the Little Guy

Here's how technology executives at mid-market companies rate the performance of their vendors. The ranking is a breakout of responses from IT execs at small and medium-size businesses to CIO Insight's most recent Vendor Value Survey.

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Rank	Vendor	Overall	Value	Reliability	Loyalty	Worked with during the past 12 months	No. of Respondents
1	Trend Micro	82%	82%	82%	88%	14%	124
2	CDW	80	79	82	92	35	318
3	Cisco Systems	76	74	79	93	45	404
4	Dell	75	77	74	85	64	575
5	Red Hat	75	74	76	87	14	130
6	Hewlett-Packard	75	74	75	91	55	500
7	Apple Computer	74	74	75	86	18	158
8	Research In Motion	72	73	72	86	15	137
9	Palm	72	72	72	90	16	143
10	VeriSign	72	70	73	86	20	178
11	Citrix Systems	70	70	71	89	18	158
12	Motorola	69	69	70	89	12	107
13	Sun Microsystems	69	68	71	88	15	137
14	McAfee	68	67	69	82	24	213
15	Verizon Wireless	68	67	69	86	30	269
16	Intuit	67	66	69	84	15	138
17	Novell	67	69	65	66	11	102
18	IBM	67	65	70	89	29	262
19	Symantec	64	64	63	80	39	351
20	Microsoft	63	63	62	82	79	712
21	EMC	63	60	66	86	12	105
22	Nortel Networks	62	62	62	81	10	89
23	Oracle	61	59	62	74	22	197
24	BellSouth	58	58	59	71	10	89
25	Sprint Nextel	57	57	57	67	20	177
26	T-Mobile	57	57	56	69	11	99
27	Avaya	56	53	61	79	10	91
28	CA	56	56	57	70	16	147
29	Salesforce.com	54	54	55	67	7	65
30	AT&T	54	53	54	67	28	255
31	Qwest Communications	53	51	56	76	12	110
32	Cingular Wireless	51	54	47	68	23	206
33	Verizon Communications (including MCI)	49	50	48	67	20	182

The List: Big Picture for the Little Guy

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