News & Trends

2 min read

TOC: The Year of Growing Carefully

Published May 12, 2021

Overview

Strategy Trends

1. IT spending is on the rise

2. The big money is on the customer

3. IT will eke out yet more productivity gains

4. Speed, transparency and personalization matter

5. CIOs fall into the new alignment trap

6. Retailing has become the industry to watch

7. No relief for penny-pinched CIOs

Management Trends

8. The CIO turnover rate is about to jump

9. CIOs will need more business experience to succeed

10. IT staff levels will grow modestly

11. Offshoring's bark stays bigger than its bite

12. CIOs will refocus on recruiting and retaining IT

13. Budgeting processes will continue to get better

14. ROI practices will get more creative

15. Project management standards will get tougher

16. Boards of directors will sharpen focus on IT

17. Performance measurement comes of age

Security And Risk Trends

18. Security problems will skyrocket

19. IT goes on permanent war footing

20. Sarbanes-Oxley will continue to cause trouble

21. Compliance becomes a top IT priority

22. Risk management won't prevent IT risk-taking

Technology Trends

23. More companies call themselves early adopters

24. Infrastructure moves to the front burner

25. The sun sets on legacy systems

26. CRM usage will explode

27. Web services becomes a cornerstone technology

28. Wireless work becomes the norm

29. New technologies gain traction

30. CIOs want more from vendors