By: How do vendors stack up to their rivals? In this part of the Vendor Value report, CIO Insight compares vendors in eight different product categories.
This year's headlines:
Apple vs. Dell: Apple has fallen behind Dell in every major category, as more IT executives asking where's the ROI?
Enterprise Software: Red Hat caps off the software industry with an impressive 97% loyalty rate, but SAP may be the biggest winner.
Hardware, Software and Services: Hewlett Packard shows it's possible to offer a wide variety of products and still get high marks.
Networking: Cisco continues to dominate this category, coming in first five years in a row.
PDAs: Palm's plummeting scores allow RIM to widen its lead in this category.
Security: IT executives think highly of their security firms, but none more than VeriSign and Check Point Software.
Telecommunications: Reliability ratings improved in this low-scoring sector, but there's still plenty of room for improvement. T-Mobile beat out Verizon Wireless for the top spot.
Industry Leaders: Only a handful of vendors have come in first place every year; click on this category to see the list.
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